Due to a recent European Court of Justice ruling regarding the EU-US Privacy Shield program, we are unable to support the Performa eSolutions service for EEA citizens and residents. Because UK residents are also protected by GDPR until the end of the transition period, UK residents are also included. We hope that the regulatory bodies can continue talks to arrive at a compliance framework that will work for all.
We are working to identify our EEA customers, notify them of the pending deletion, and refund previous purchases where appropriate.
If you are an EEA citizen or your data is subject to the privacy rules of the European Union, please do not create an account at this time.
If you have any questions or have an affected account, please email us
We collect two types of information that are available to us: (1) User account information and usage data collected automatically and (2) User managed information you provide within the application that is optionally synced to our servers.
Your Performa eSolutions account is secured by a username (consisting of a valid e-mail address) and a password that you generate. You can help us protect your account against unauthorized access by selecting a unique password and keeping your password secret at all times.
The security of your personal information is very important. We have implemented technology and operational processes to protect against unauthorized use, disclosure or access to personal information. This includes:
Although we make good faith efforts to maintain the security of data information systems we cannot guarantee the absolute security of your personal information. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically with seventy-two (72) hours of identifying the breach so that you can take appropriate protective steps. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
Free accounts, which include accounts with expired subscriptions, that have been dormant, defined as non-paid accounts with no syncing activity, login, or changed data records in the previous 180 days, will be removed from the Performa eSolutions servers and backups within 60 days. We will attempt to email you before this removal occurs.
We will not remove active accounts or accounts with a valid subscription unless instructed to do so by you.
If you are registered a Performa eSolutions user, provided an e-mail address to us, or otherwise opted-in to receive communications from us; we may send you messages and updates regarding your account, including privacy and security notices, updates regarding the Service, and information regarding products, features, or services from Performa eSolutions. These communications may include push notifications and e-mail. If you have an account with us, we will use your e-mail address to contact you for customer service purposes, or for any legal matters that arise in the course of business.
Performa eSolutions LLC
1152 Cedar Ridge Drive
Carbondale, IL 62901